Respect. A small yet significant word. Respect plays a roll not only in my personal life but, my professional life as well. Let’s just say respect is a big deal. I believe in taking every opportunity to show respect for my clients, colleagues, and anyone else that I care about.
When I ask my clients what their biggest complaint has been about past real estate transactions. The overwhelming response is NO ONE returns phone calls. They follow-up by saying “That’s why we hired you and your team. You answer the phone and the communication line is always open.”
The simple act of communication between myself and my clients. Establishes respect. I’m showing that I value their time. And in return I almost always get shown that they value my time as well.
Now I will be the first to admit. Sometimes unforeseen circumstances happen. It happens to us all from time to time. When those circumstances arise. Taking the time to show all those involved respect, can turn a bad situation into a good one.
5 Ways To Show Respect:
- Be on time. Always arrive at least 5 minutes early for every appointment, whether I am meeting with a client, a colleague, or family. As the old saying goes, “If you’re right on time, you’re late.”
- Get back to people. I respond to emails, texts, and phone calls as soon as I possibly can. I’m always aware that my clients don’t have to do business with me. They’ve chosen to. And I never want to give them a reason to go elsewhere.
- I have the attitude that what is important to my client or colleague is important to me, and I do my best to show them that I feel this way
- Be fair. When you give people what they earn/deserve. They will appreciate it.
- Go the extra mile. If I want to show someone they are valuable, and that I respect them, I go the extra-mile.
There are dozens of ways to show people respect. However, the key to showing someone respect, is to show the person you are interacting with, that they are valuable. The way I choose to present yourself to the world is a personal choice. Being a genuinely respectful person has always been a sure fire way to feel good about myself. It also makes my clients, colleague’s and family feel good at the same time.